The Peterborough Lakefield Community Police Service is committed to working with all members of the community and strives to maintain positive interaction and communication with all members of the communities we serve.

If you feel that you have a complaint about the conduct of a Police Officer or about the services or policy of the Peterborough Lakefield Community Police Service, you may choose to file a formal complaint. It is only by bringing your concerns to our attention that we can effectively address them.

It is the policy of this Service to address all complaints involving the policies of or service provided by the Peterborough Lakefield Community Police Service and the conduct of all members. Investigations will be conducted in a timely and effective manner and in accordance with the provisions of the Police Services Act, R.S.O. 1990, as amended. The Professional Standards Unit acts under the authority of the Chief of Police and is responsible for the administration of police and civilian member conduct.

Office of the Independent Police Review Director (OIPRD)

The OIPRD’s role is to make sure that public complaints against police in Ontario are dealt with fairly, efficiently and effectively.

About the OIPRD

The Office of the Independent Police Review Director (OIPRD) opened on October 19, 2009. The OIPRD is an arms-length agency of the Ontario Ministry of the Attorney General, staffed entirely by civilians. The OIPRD is accountable to the Attorney General, but the Independent Police Review Director is responsible for the day-to-day decisions.

This means their decisions are independent, and are separate from the government, the police and the community.

The OIPRD’s goal is to provide an objective, impartial office to accept, process and oversee the investigation of public complaints against Ontario’s police. In some cases the OIPRD will also investigate a public complaint.

Learn more about the public complaints system and how to make a complaint against police by visiting the OIPRD website at http://www.oiprd.on.ca .

Complaints regarding incidents occurring before October 19, 2009 must be in writing and signed by the complainant. Complaints may be delivered to the Peterborough Lakefield Community Police Service or to the Ontario Civilian Police Commission (formerly OCCPS), personally or by an agent, by mail or by fax.

For more information on the complaint process, please contact the Professional Standards Unit at 705-876-1122, ext 229.

Positive Feedback

If you would like to acknowledge a member of the Peterborough Lakefield Community Police Service for going above and beyond the call of duty, we want to hear about it. We value our members' efforts and would like to recognize their personal actions and contributions.

To contact the Peterborough Lakefield Community Police Service write to:

Peterborough Lakefield Community Police Service
P.O. Box 2050
500 Water Street
Peterborough, Ontario
K9J 7Y4

Attention:
M.C. Rodd, Chief of Police

or Fax to 705-876-6005